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'JUST RIGHT' RETURNS

TOO BIG? TOO SMALL?
IT'S YOUR CALL ...

'JUST RIGHT' RETURNS

TOO BIG? TOO SMALL?
IT'S YOUR CALL ...

Sending it back is as easy as 1, 2, 3

Select your retailer

1. Which retailer matches your purchase?

Find your nearest DHL ServicePoint

2. Find your nearest DHL ServicePoint

With 1000's of ServicePoints in handy locations, find your nearest and most convenient Returns drop off point.

Find your nearest Service Point:

Track your returns

3. Track your returns

Where is it now? For real-time updates our tracking system pinpoints your parcel in our network. Simply click on the 'Track Your Return' link in the email that you will receive from us with your barcode to scan in store or label to print at home.



'Just right' returns for retailers

Whether that jumper is too itchy, the colour a shade too bright, a sweater swamps or they ordered one too many... there are multiple reasons for returns. Proactive retailers who make it simple are forging ahead. Get returns right and 9 out of 10 shoppers would buy again. 

*InvespCro blog ecommerce product return rate statistics

Effortlessly easy returns 

Wrong colour? Wrong size? Our online return portal allows customers to return items in five simple steps...

Effortlessly easy returns

Right on brand

Boost loyalty and repeat business with 'just right' returns time after time. Our returns portal, labels and updates can be all wrapped up with your brand look and feel.