Delivering convenience to your customers

A unique retail delivery service

We understand that in retail, whenever the demand is there, you have to be too. Our Midnight Order delivery service enables your customers to order up until 12am and have their item delivered between 6pm and 10pm the following evening. With late night online shopping increasing in popularity, this delivery solution boosts conversion rates through great consumer convenience.

This service is growing in demand and we have seen some of the UK's favourite brands enjoy the benefits of Midnight Order, including: Missguided, New Look and O2.

Midnight Order Delivery

  • Packed with features for you and your customers
  • 365 days a year, next day evening delivery with a midnight cut-off 
  • Full tracking system, with a delivery window between 6pm and 10pm 
  • Nationwide postcode coverage 
  • Use it as a true evening delivery service or as a premium extension of your next-day delivery 
  • Dedicated Customer Service teams available via social media, email and phone

A true evening service

This service will also act as a true Evening Delivery service, which fits into the busy schedules of today’s consumer. Retailers are able to provide their customers with the option of receiving their much-needed items between the convenient hours of 6pm and 10pm. DHL Parcel UK firmly believe this evening delivery option could increase the likelihood of first time delivery, as customers are most likely to be at home during these hours.

Helping keep you ahead of constantly shifting consumer expectations

Catherine Mill, National Account Director at DHL Parcel UK

With consumers demanding faster, more convenient delivery options, our Midnight Order service is designed to provide retailers with additional value propositions for their customers. This service fits into the busy lifestyles of the modern consumer who may not think about ordering an item until a few hours before they need it.

Catherine Mill, National Account Director at DHL Parcel UK

Who's already on board?

Our retail services

smiling woman using a tablet computer, possibly shopping for clothes or other retail items online

Our dedicated fleet of vehicles work around the constraints of many high street brands to provide an end to end delivery solution. This time-sensitive service will deliver to your customers, stores, concessions or loading bays.

Midnight Order

smiling man sitting at home checking laptop - recipient tracking service from DHL Parcel

All our retail services are supported by our 24/7 Client Services team. Online recipient tracking is also available via our Track a Delivery service.

If you would like to enquire about our UK or International parcel services, you can get in touch with our team by completing a sales enquiry form online.

Retail Logistics

Whether it is a store replenishment, seasonal launch, inter-branch transfer, return or new store opening, we provide a solution to meet the needs of our customers.

Inter-branch transfers

If you have items that require moving from one store to another, we can manage the collection and delivery of goods between locations. 

High St. store deliveries

If you have stores that are located in the central business district, our teams can safely deliver to these busy destinations at a time to suit you. 

Hanging garments 

Our specialist fleet incorporates hanging rails allowing us to deliver 'shop floor ready' garments straight to store.

Timed deliveries 

Complete management of scheduled deliveries and bookings into your distribution centres. You will have the option for daily delivery slots in department stores and their distribution centres.